Setting and managing expectations is perhaps even more important at the start of a major shift such as adopting an agile project management approach like Scrum.
Like sirens singing to us from the rocks, best practices can tempt us to relax and stop the effort of continuous improvement that is essential to Scrum.
A big part of an organization’s becoming agile is finding the appropriate balance between anticipation and adaptation, as Jim Highsmith wrote in Agile Software Development Ecosystems. The…