Trainers

Segment the needs of multiple stakeholders and manage multiple projects with ease

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Validate product assumptions and inspire teams with a compelling product vision

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Create a forecast and deliver on time with a well-prioritized and articulated backlog

Meet Your Instructor, Brian Milner

Why Train with Mountain Goat Software?

Mountain Goat Software has trained more than 9,000 agile professionals in Live Online certified classes and over 25,000 agile professionals in person certified classes, trained 100s of teams in private training, and issued more than 12,000 licenses for on-demand video training.

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We go beyond theory to provide real-world advice. Our trainers share up-to-date guidance about what is and isn’t working, and our video courses include techniques you can apply immediately.

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You get the best learning experience. You get access to unique interactive software for all our live, online classes, and all our courses are delivered in succinct lessons that are designed to make the learning stick.

Mike Cohn

These are the only courses designed by Mike Cohn, co-founder of the Scrum Alliance, and author of Succeeding with Agile, User Stories Applied, and Agile Estimating and Planning.

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You can expect the best customer service. Whether you have questions, or need help, our exceptional team is there to support you, and treat you like a member of the Mountain Goat family!

Plus...

Agile Mentors
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This course includes 12 months of access to the Agile Mentors Community.

The Agile Mentors Community is a place for agile practitioners around the world to collaborate in a safe, experiential learning space. In this private community, you will find lively discussions on a variety of agile topics such as agile leadership, user stories and the product backlog, transitioning to agile, and more.

Learn more about Agile Mentors

PDUs, SEUs, & Certification

ScrumAlliance Badge

On completion of the pre-recorded videos, live sessions, and proof of a CSPO certification and 12 months relevant experience, you will be registered with the Scrum Alliance as an Advanced-Certified Scrum Product Owner

16 PDUs

This course earns you 16 PDUs within the PMI.

16 SEUs

This course earns you 16 SEUs towards your CSP designation within the Scrum Alliance.

Additionally, if you currently hold a certification with the Scrum Alliance, attending this course will automatically advance your previous certification expiration date to the new certification expiration date.

About the Instructor

Brian Milner

Brian Milner

Brian is the Senior Vice President of Training and Coaching with Mountain Goat Software and is a Certified Scrum Trainer. Starting out as a developer, Brian worked up through management layers, then transitioned to Scrum Master and then Coach. His practical experience in both waterfall and agile organizations helps him clarify what works and what doesn’t, plus he has many years’ experience helping teams transition to agile. 

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People

Who Should Take This Course?

This is an Advanced level course.

This is a core course for the following roles:

  • Coach
  • Product Owner

This is a recommended course for the following roles:

  • Analyst
  • Product Manager

Course Outline

The Product Owner Role

You’ll discuss the product owner role and demonstrate an understanding of how different organizations may affect your approach to this role. You’ll also learn advanced techniques for working with stakeholders to gain information about their goals, and communicating progress towards those goals.

Planning and Strategy

You’ll learn how to create a successful product vision, and how to break that down into Product Increments that are valuable to stakeholders. You’ll also be able to communicate a forecast for your vision and plan a product release.

Customers and Users

You’ll understand how to navigate and segment the needs of customers and users (including what to do when those needs seem to conflict with each other). You’ll work on discovery techniques, including ways to connect the development team to customers and users so that the activities and needs of customers and users are clear, leading to successful product outcomes.

Validating Product Assumptions

Learn different approaches to validate product assumptions based on cost and quality of learning.

Working with the Product Backlog

In the advanced course, you build on your knowledge of the product backlog so you can translate backlog items into value for stakeholders. This means knowing which items bring the most value to different stakeholder groups, as well as managing and prioritizing items so that the team is always working to maximize outcome.

Got a Question?

General What payment methods do you accept?

You can register on our site and pay with a Visa, MasterCard or American Express card. For a group of 10 or more, contact Laura Cohn if you wish to be invoiced.

General How do I pay for a course for someone else?

During the checkout process, use your own payment details, your name and your email address to make the purchase. On completion of the purchase, you can then assign the course to your chosen recipient.

General Are your courses only for software developers?

Not necessarily. Each course has attendees from a variety of backgrounds, including from non-software fields. Mike’s passion is product development of all sorts, so many examples are software related, but no software development experience is required.

Live Online What is your refund policy for Live Online courses?

If you cancel or reschedule a Live Online course more than 7 days before the first day of the class you will receive a full refund. If you cancel or reschedule within 7 days of the first day of class, a 50% fee will be charged, and the remaining 50% can be used as a credit toward a class to be taken within 6 months from the date of the canceled class. All cancellation requests must be made via email. Refunds or credits will not be issued for no shows, partial attendance or cancellations within 24 business hours.

We want you to feel confident about enrolling in our live, online courses. If after watching the pre-course videos and participating in the live sessions you don’t find the course valuable, email us within 7 days for a full refund.

Note that this refund policy applies only to Live Online courses.

Live Online Will my certificate say virtual if I take the certification online?

No, your certificate will not mention the course was held virtually. It will look the same as the in person certificates.

Live Online Do you offer Live Online course discounts?

Our certified Live Online classes include volume discounts:

  • Save $100 per person when you register 10 or more people for a certified course.
Live Online Do I get a Scrum Alliance membership with my course?

All CSM, CSPO, A-CSM, and A-CSPO classes include a 2-year Scrum Alliance membership

Live Online Are there any exam fees to pay?

The only course that includes an exam is the Certified ScrumMaster class. There is no additional fee to pay in order to take the exam. The course registration fee is the full and final price. 

Live Online If I have an expired certification, can I still take an advanced class?

Your CSM or CSPO certificate doesn't  need to be current to be eligible for the advanced courses. Once you complete your Advanced course, you will need to add 1 year of relevant work experience to your profiles to receive your certification.

If your certificate is expired, there is no cut-off date that requires you to take that certification course again. (You may want to retake it if a lot of time has passed, or if you want to renew it by re-taking the class rather than going through the renewal process of submitting enough SEUs and paying the renewal fee.) 

When it comes to taking an advanced class, if your foundational (CSM / CSPO) certification has expired you can still take the course. Assuming you meet the experience requirement on completion of the advanced class, your foundational certification will be renewed, and include new renewal deadlines. 

Live Online How do I claim my SEUs and PDUs once my course is completed?

After completing your course, you'll receive an email with instructions for claiming continuing education units from Scrum Alliance and Project Management Institute.